“the phone lines will be open and the office will be manned as usual on all weekdays except Christmas Day, Boxing Day and New Years Day”
The “Christmas Closedown” is something I’ve done every year since starting my business in 1997, this is an extended period of time where we’ll finish work a few days before Christmas and return to the office fully refreshed and excited to get stuck into the new year.
Throughout this period work still gets done by me: emails are checked, invoices are sent, systems are updated, the occasional urgent call is taken and a handful of support tickets best handled at this quiet time of year are completed.
This year, Jake has requested specifically to be excluded from taking some of his holiday during this period, so instead of closing the office, the phone lines will be open and the office will be manned as usual on all weekdays except Christmas Day, Boxing Day and New Years Day. Jake will be in the office 23rd, 24th and 27th December, while Stuart will be in the office on 30th and 31st December.
If you need support during this time, please call the office as usual: one of us will be available to take your call during office hours. At evenings and weekends (and on bank holidays) the phones will be configured to take a message, or – for the most urgent calls – you might be able to talk to one of our team.