Author name: Stuart

“As customers have more reliable and higher bandwidth internet connections, are there advantages to hosting email back on-premise?“ While email has been around since the early 1970s, it wasn’t until the 1990s that sending and receiving emails became commonplace. For our small business customers back then, internet connections were dial-up, typically handled via modems in […]

Early on the 30th September we became aware of an incident that affected timely delivery of inbound email to customers who host their email on a Hosted Microsoft Exchange platform. The delays to inbound email were initially reported to be only an hour or so however most customers reported delays of several hours; only at

“alerts and reports will be sent according to the type of support agreement our customers have.“ As we move closer to the full adoption of our new billing model (see here) we’re actively reconfiguring how we manage alerts and reports. The new billing model was introduced earlier this year and has been adopted by many